• Monkey Garage Doors

Garage Door Will Not Close

One of the most common service calls we get everyday is for the garage door not closing. Here is a quick guide to help you fix the problem:

1.- Check the Opener Sensors.

If the garage door tries to go down but it goes back up (some start flashing the lights and you can hear a clicking noise on most Liftmaster, Chamberlain and Craftsman) it might be the sensors.

* Please make sure nothing is on the way of the sensors.

* Make sure they are aligned. They have to see each other in order to go down.

* Clean the lense of the photo eyes.

* Check the wires to see if they have not been chewed up by anything.

* Check the back of the opener to make sure sensor wires are not loose.

* Sometimes sun can "block" the sensor eyes. They might need to be moved or make some shade.

2.-Lock is ON.

Some overhead openers have a lock button or some people call it vacation mode. If your remotes don't work but your wall button does. Try pressing and holding the Lock Button for a couple of seconds until lights stays ON. If the Light is Flashing, it is a good indication it is in LOCK MODE.

3.-Force Settings are too Sensitive.

On the Back of the opener there are 2 force settings: One for Up and another for Down. You can try to raise the Down force setting a little -Consult your Owners Manual. *If you are not comfortable doing this Please Call a Technician.

4.-Tilted Door.

If one side of the garage door is hanging Please Call a Technician. You have a crashed door.

I hope this helps.

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“Very knowledgeable and professional. They came in because my door would not open. After calling them I received a call from the technician and got here on time. He immediately knew what the problem was and showed me the broken spring. I will use them again.

Mary Esther, Tucson, AZ

“Door was making a lot of noise and I was concern it will fall on the car. After calling Monkey Garage the technician did a yearly maintence and upgraded the rollers and now I hardly even hear the door opening or closing. Thanks guys!”

Robert, Tucson, AZ

“My motor quit and needed to replace it. I don't have time to do it myself so I called the monkeys and they got here quick! They had everything on the truck and did the work fast. Next time I will call this guys to save time and headaches.”

Juan Rodriguez, Tucson, AZ